Product is only surpassed by their service!
I've had my Batpower for about a year and I can't say enough about this charger! It's a must have when I'm traveling with my Surface Pro 4. Even better is the customer service. I'm at a conference in Florida and just realized that I left the charging cable that connects to the adapter. I called customer service and we explored options to mail the charger but then the rep pointed out that though slower I could charge with a micro usb cable. This solution will work for me and ensure that for the next few days I can use the charger during the day and charge it at night. By the way...how many products can you buy from Amazon and if there's a question or issue call someone and speak to a real person? Thanks Gene! The charging power of the ProE2 is fantastic. Often at large conferences there's a good chance you won't be near an outlet. I rarely use paper and pen and prefer to take notes on the Surface. Sure there are charging stations for in-between sessions (at large conferences), but if you are in back-to-back sessions, you'll be grateful for this charger. It charges the Surface about 1 1/2 times and I'm usually charging my galaxy S 8, 9 or 10 at the same time. It's durable, but truth be told I'm careful with it so, except for a couple of drops, I can't say that I've put it through it's paces. I'd highly recommend this if you travel and want to be able to use your tablet anywhere. I even use it at work if I know that I'm going to be moving from conference room to conference room. And of course, even if you aren't using it to charge your tablet it's also great for phones. I ride on the back of my husband's Goldwing motorcycle and on long trips will sometimes read a book or listen to music. It fits in one of the pockets on the bike and ensure's I always have juice. I've included a picture so that you can see the size.